Responsibilities: • Administer stock arrangement, products’ expiry date and daily requisition orders from the suppliers as per the approval of the Shop Manager • Verify the appliance of the log book notes by the Barista staff Monitor the Barista staff performance and report to the Manager all discrepancies affecting procedures, quality and/or standards • Ensure events are communicated to the team to prepare needed items accordingly • Prepare and serve the full range of beverages sold in the unit, monitor orderliness, tidiness and maintain eye-appealing display and smooth operations • Control the end-of-month inventory and ensure the replenishment accordingly • Respond to customer inquiries, complaints, and incidents in a positive manner and guarantee guest satisfaction • Research, study and suggest new ideas for the beverage menu that could contribute to meeting/ exceeding the set targets • Implements the set standards and follows hygiene & safety procedures
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