• Assisting customers with processing transactions, such as remittance, deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. • Informing customers about the products and services. • Tracking, recording, reporting, and storing information related to transactions, supplies, and customers, ensuring all information is accurate and complete. • Maintaining and balancing cash drawers and reconciling discrepancies. • Packaging cash and rolling coins to be stored in drawers or the vault. • Keeping a clean, organized work area and a professional appearance. • Handling currency, transactions, and confidential information in a responsible manner. • Using software to track information and generate reports. • Following all financial and security regulations and procedures.
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